在医疗保健中的系统失败的创造力
Stijn Horck1, Rachel E Gifford2, Bram P I Fleuren3
1Research Centre for the Education and Labour Market Maastricht University Maastricht The Netherlands.
当面对系统故障时,一线医疗保健专业人员可以发挥创造力. 本研究介绍了一种模型,以理解和支持这种"系统失败的创造力" (SFC),以改善护理和福祉.
科学领域:
- 医疗保健管理 医疗保健管理
- 组织心理学 组织心理学
- 创新研究 研究 创新研究
背景情况:
- 医疗保健专业人员经常为日常患者护理挑战创新解决方案.
- 在医疗保健系统失败期间,人们对创意的理解有限.
- 前线工作人员拥有独特的专业知识,对于解决系统故障至关重要.
研究的目的:
- 开发一个概念模型,解释创造力,以应对医疗保健系统的失败.
- 整合创造力,系统故障和医疗保健工作者的福祉理论.
- 为理解系统失败创造力 (SFC) 提供一个框架.
主要方法:
- 跨学科的文献综述,结合了医疗保健管理,经济学,心理学和临床实践.
- 评估理论的应用,以代地改进一个概念模型.
- 从系统故障,创造力和医疗保健工作者福祉中整合关键概念.
主要成果:
- 开发的系统故障创造力 (SFC) 模型概念化了系统故障或危机期间前线专业人员出现的创造力.
- 该模型概述了对系统故障的积极专业反应的途径,促进了创造性的解决方案.
- 它强调了这些创造性的反应对医疗保健工作者的福祉的影响.
结论:
- SFC模型为医疗保健管理人员提供指导,以在系统故障期间培养创造力.
- 它为分析SFC和医疗保健组织内的一般创造力提供了一个框架.
- 该框架旨在提高医疗保健质量,员工福祉和组织绩效.
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