权威媒体和个人社交媒体如何通过对政府的信任和风险感知来影响政策遵守:量化跨部门调查研究
Hua Zhang1, Cheng Yang1, Xiuxian Deng1
1Guangxi Minzu University, Nanning, China.
Journal of medical Internet research
|January 20, 2025
概括
在危机期间,公众对政策的遵守是由通过权威媒体对政府的信任和通过个人社交媒体对风险的感知所驱动的. 权威媒体可以通过降低感知风险来矛盾地降低合规性.
科学领域:
- 公共卫生 公共卫生
- 沟通研究 沟通研究
- 行为科学 行为科学
背景情况:
- 传统的动机理论侧重于公共遵守政策的规范性和计算性驱动因素.
- 风险框架的社会放大强调了媒体在塑造公众对危机的反应中的关键作用.
研究的目的:
- 整合动机理论和社会放大风险框架,解释合规机制.
- 通过媒体使用,调查规范和计算动机如何影响政策遵守.
主要方法:
- 在COVID-19大流行期间,对2309名中国公民进行了基于网络的调查.
- 结构方程建模分析了权威媒体和we-media (个人社交媒体) 对政策遵守的影响.
- 对政府的信任 (规范性动机) 和风险感知 (计算动机) 被检查为调解变量.
主要成果:
- 权威媒体使用加强对政府的信任,增加政策遵守.
- 我们的媒体使用提高了风险感知,也增加了政策遵守.
- 一个"信任悖论"出现了:权威媒体增加了信任,但降低了风险感知,减少了合规性.
结论:
- 对政府的信任 (通过权威媒体) 和风险感知 (通过网络媒体) 是政策遵守的关键驱动因素.
- 权威媒体可以创造一种"信任悖论",通过降低风险感知来潜在地破坏合规性.
- 机构必须在危机期间平衡权威信息传播与保持适当的公众风险感知.
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