在外围医院对护士的口头和身体暴力之外的流行,后果和促成因素
Mohammad M Alnaeem1, Khaled Hasan Suleiman2, Majdi M Alzoubi3
1Adult Health Nursing/Palliative Care and Pain Management, School of Nursing, Al-Zaytoonah University of Jordan, Amman, Jordan.
在约旦的护士中,工作场所暴力 (WPV) 很普遍,大多数人经历了口头虐待,很大一部分面临身体攻击. 改善员工与患者之间的沟通是减少医疗保健机构WPV的关键.
科学领域:
- 护理 护理 护理
- 医疗保健管理的管理
- 职业健康 职业健康 职业健康
背景情况:
- 工作场所暴力 (WPV) 在全球范围内不成比例地影响健康部门,近三分之一的事件发生在这里.
- 约旦护士暴露于WPV被怀疑是未被报告的,导致因素和后果仍然不清楚.
研究的目的:
- 调查约旦边缘医院护士所经历的工作场所暴力 (WPV) 的促成因素和后果.
- 探索在医疗环境中减轻WPV的潜在策略.
主要方法:
- 进行了一项涉及431名约旦护士的描述性,横截面研究.
- 数据是通过自我报告工具收集的,使用的是国际劳工组织/ICN/WHO/PSI"卫生部门工作场所暴力问题国家案例研究问卷"的修改版.
- 数据收集发生在2022年12月至2023年6月期间.
主要成果:
- 81%的护士报告经历过口头暴力,25.5%的护士经历过身体暴力.
- 显著多数 (59.6%) 发现口头攻击是常见的;惩罚罪犯的宽容是一个主要问题.
- 95.8%的护士认为,提高员工-病人沟通技巧可以有效地减少暴力.
结论:
- 在医疗专业人员,患者和公众中提高对WPV影响的认识是必不可少的.
- 在医疗保健环境中促进尊重和专业精神对于解决WPV至关重要.
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