护理人员和监督人员对压力和弹性的看法:一项定性研究
Madeleine Helaß1,2, Anja Greinacher3, Melanie Genrich4
1Department of General Internal Medicine and Psychosomatics, University Hospital Heidelberg, Im Neuenheimer Feld 410, Heidelberg, 69120, Germany. helass_m@ukw.de.
BMC nursing
|January 23, 2025
概括
护理人员和监督人员感知到类似的压力因素,但在责任方面有所不同. 改善沟通和量身定制的支持是减少护士压力和提高工作满意度的关键.
科学领域:
- 护理 护理 护理
- 职业健康 职业健康 职业健康
- 心理学 心理学 心理学
背景情况:
- 监督者与下属之间的关系对护理工作中的与工作有关的压力产生了重大影响.
- 了解这些关系对于富有同情心,高质量和安全的患者护理至关重要.
- 评估护理人员压力的风险和弹性因素对于医院需求至关重要.
研究的目的:
- 评估对护理人员压力产生倾向性风险和弹性因素.
- 探索护理人员和护士经理对这些因素的看法.
- 确定这些群体之间的压力因素感知的共同点和差异.
主要方法:
- 使用半标准化采访进行的通用定性研究.
- 来自德国一家医院的50名护士和监督员参加了这次活动.
- 对19次采访和5个重点小组进行了结构化的定性内容分析.
主要成果:
- 护士和监督人员确定了类似的压力风险和弹性因素,根据Lazarus的交易模型进行框架.
- 关于负责护士的压力和实施的支持措施的有效性,出现了分歧.
- 对于实施的措施是否足以满足护士需求的看法各不相同.
结论:
- 护理人员和监督人员之间加强沟通对于弥合感知差距至关重要.
- 制定减压措施需要与护士密切合作,以确保有效性.
- 建议重组培训,教育计划和促进自我责任.
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