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在COVID-19期间,培训医疗保健工作者和未经培训的翻译人员进行远程协作
Yvan Leanza1, Noelia Burdeus Domingo2, Kossigan Kokou-Kpolou1
1School of Psychology, Université Laval, Québec, Canada.
在COVID-19大流行期间,医疗保健工作者和口译员的远程口译培训提高了知识和自我效能. 培训证明有效和实用,以维持弱势群体的基本服务.
科学领域:
- 公共卫生 公共卫生
- 医疗保健管理局的管理.
- 语言学的语言学.
背景情况:
- 由于COVID-19大流行,需要快速采用远程公共服务口译.
- 作为一个弱势群体的移民和难民需要持续获得基本服务.
- 远程口译成为维持非母语人士获得医疗保健的关键.
研究的目的:
- 评估两个远程协作培训课程的影响.
- 评估医疗保健工作者和未经培训的口译员培训的有效性.
- 测量与远程公共服务口译有关的知识和自我效率的变化.
主要方法:
- 79名医疗保健工作者和65名口译员参加了网络研讨会培训.
- 配对的t测试被用来分析训练前和训练后问卷数据.
- 用远程公共服务解释知识问卷测量知识和自我有效性.
主要成果:
- 培训显示在培训后立即对知识和自我效能产生积极影响.
- 在三个月后的随访中,积极的效应持续了.
- 没有观察到口译员的自我效能在中期显著增加.
结论:
- 远程培训课程对于公共服务口译是有效和实用的.
- 该培训通过调解商加强了专业间的合作.
- 在线培训显示了提高个人和集体远程口译效率的潜力.
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