通过开发物理治疗师在线传记来增强患者的选择
1Purdue University - Brian Lamb School of Communication, West Lafayette, IN, USA.
Journal of patient experience
|January 24, 2025
概括
将物理治疗师传记添加到诊所网站可以显著提高患者的信心和明智的决策. 这提高了患者的权力和对医疗保健选择的满意度.
科学领域:
- 医疗保健管理的管理
- 数字健康数字健康
- 患者体验 患者体验
背景情况:
- 患者越来越多地使用提供者网络资料来收集访问前的信息.
- 了解在线信息对患者感知和选择的影响对于医疗保健提供者来说至关重要.
研究的目的:
- 评估物理治疗师传记对患者感知和选择的影响.
- 确定网站的增强是否会影响患者在医疗保健决策中的权力.
主要方法:
- 在添加物理治疗师传记之前和之后分析患者网站使用数据.
- 调查或从首次患者 (n=786) 收集有关网站帮助度和治疗师选择的数据.
主要成果:
- 46%的首次患者在预约前访问了诊所的网站.
- 网站访问者报告说,在添加了传记后,网站的帮助性更高,对服务的确定性更高.
- 在传记发布后,更高比例的患者有意选择治疗师.
结论:
- 对物理治疗诊所网站的改进,例如添加治疗师传记,积极影响患者的赋权.
- 在线传记减少了患者的不确定性,并促进了对医疗保健选择的更积极参与.
- 增强的在线个人资料通过提供可访问的信息资源,有助于以患者为中心的护理.
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