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Updated: May 31, 2025

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牙医与病人沟通在优质牙科护理中的概述
Jasmine Cheuk Ying Ho1, Hollis Haotian Chai1, Bella Weijia Luo1
1Faculty of Dentistry, The University of Hong Kong, Hong Kong SAR 999077, China.
Dentistry journal
|January 24, 2025
概括
有效的牙医-患者沟通对于优质的牙科护理至关重要,改善了患者的满意度和结果. 克服时间限制和语言障碍等障碍需要以患者为中心的方法和特定的沟通培训.
科学领域:
- 口腔健康护理口腔健康护理
- 沟通研究 沟通研究
- 医学教育 医学教育
背景情况:
- 牙医与患者之间的沟通对于高质量的牙科护理至关重要.
- 有效的沟通增强了患者的理解,信任和治疗的坚持.
- 在牙科实践中,低于最佳的沟通带来了重大挑战.
研究的目的:
- 审查牙医与病人沟通的重要性.
- 确定有效沟通的挑战和策略.
- 探索牙科专业人员的培训需求.
主要方法:
- 关于牙医与病人沟通的文献综述.
- 对沟通障碍和成功策略的分析.
- 检查牙科教育中的沟通培训模型.
主要成果:
- 有效的沟通提高了患者的满意度,坚持,并减少了牙科的焦虑.
- 障碍包括时间限制,关系困难,患者的文盲和语言差异.
- 以患者为中心的方法,使用清晰,没有术语的语言和积极的非语言线索至关重要.
结论:
- 加强牙医与患者的沟通对于提供最佳牙科护理至关重要.
- 培训牙科学生以患者为中心的沟通技巧至关重要.
- 实施结构化沟通培训可以提高患者的参与度和结果.
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