利用药房技术人员在门诊护理环境中为药物坚持患者提供外展服务
Bradley Carqueville1, Molly M Corder2, Jessica Wilhoite3
1Advocate Aurora Health Care, South Holland, IL, USA.
概括
药房技术人员成功实施了医疗保险优势计划的基于电话的遵守计划,改善了药物遵守和星级评级. 这一举措证明了在医疗保健系统中扩大技术人员角色的价值.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 药房实践 在药房实践.
- 药物治疗 药物治疗 药物治疗 药物治疗 药物治疗 药物治疗
背景情况:
- 医疗保健系统寻求创新的策略来提高患者护理和管理成本.
- 医疗保险退款政策可以激励质量改善举措.
- 改善药物坚持是改善临床结果和减少医疗保健利用的关键.
研究的目的:
- 概述开发和实施基于电话的坚持通话计划.
- 改善医疗保险优势计划中注册患者的药物坚持率.
- 评估药房技术人员在执行遵守宣传方面的影响.
主要方法:
- 一个基于电话的执法呼叫程序由药房技术人员开发和实施.
- 确定为外展候选人的患者被联系,讨论药物坚持.
- 与初级保健提供者和临床药剂师的协调解决了遵守的障碍.
主要成果:
- 该计划导致了所有三个医疗保险和医疗补助服务中心 (CMS) 药物坚持措施的改善.
- 药房技术人员成功地管理了合规外展,从临床药剂师身上卸下了工作.
- 该倡议为医疗保健网络带来了财务收益,并改善了患者的药物服药.
结论:
- 利用药房技术人员为药物坚持宣传是一个成功且经济上合理的策略.
- 该计划展示了显著的好处,包括改善的星级评级和增强的患者护理.
- 扩大药房技术人员的作用可以为医疗保健系统带来实质性的优势.
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