护士的观点:评估医院患者信息娱乐终端的重要性和满意度
Cheng-Hsun Ho1, Chia-Lin Chang2, Hsyien-Chia Wen2
1Graduate Institute of Information Management, National Taipei University, Taipei, Taiwan.
Applied nursing research : ANR
|January 26, 2025
概括
注册护士发现患者信息娱乐终端 (PIT) 对智能医疗保健有价值. "我的检查"功能非常重要,但需要提高满意度,以获得更好的以患者为中心的护理.
科学领域:
- 智能健康技术 智能健康技术
- 患者参与系统 患者参与系统
- 医疗保健信息学 医疗保健信息学
背景情况:
- 患者信息娱乐终端 (PIT) 是智能健康计划的组成部分.
- PIT系统增强了患者与临床医生的沟通,并支持共享决策.
- 这些终端提供一般信息,医疗数据和娱乐选择,以提高护理标准.
研究的目的:
- 评估注册护士使用PIT的情况.
- 根据护士的感知来识别重要的,低满意度的PIT功能.
- 为了指导患者信息娱乐系统的改进.
主要方法:
- 使用重要度-满意度模型进行了结构化问卷调查.
- 从医疗,外科,妇科和儿科病房的注册护士收集了数据.
- 分析了189份有效的问卷.
主要成果:
- 护士被评为评级的护士
- 医疗信息 医疗信息
- 作为最重要和最令人满意的功能.
- 这是一个很棒的节目,这是一个很棒的节目.
- 我的考试时间
- 这一功能对于访问时间表和结果至关重要,具有很高的重要性,但满意度很低.
- 还评估了一般信息和娱乐功能.
结论:
- 护士们普遍对现有的PIT功能表示满意.
- 优先考虑对该系统的改进.
- 我的考试时间
- 建议使用该功能.
- 改进的重点应该是使该功能与用户对增强的以患者为中心的护理的期望保持一致.
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