通过增加患者接触来改善患者报告结果测量收集:利用回归工作计划
Stacy L Schmitt1, Sasha R Ford1, Tejaswini Pisati1
1Patient Reported Outcomes Team, Mayo Clinic, Rochester, Minnesota, USA.
Journal of evaluation in clinical practice
|January 27, 2025
概括
一个回归工作计划显著提高了患者对脊柱护理的接触,增加了无需额外费用的PRO收集率. 这一举措提高了患者体验和医疗保健的提供.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 提高医疗保健的质量 改善医疗保健的质量
- 患者报告的结果
背景情况:
- 患者报告结果 (PRO) 措施对于了解患者在脊柱护理方面的经验至关重要.
- 机构使用各种方法,包括直接接触患者,以收集PRO数据.
研究的目的:
- 在一年内提高PRO收集患者接触量.
- 为了实现这一增长,而不增加计划资源或增加额外的成本.
- 作为干预策略,利用回归工作计划作为杆.
主要方法:
- 从电子健康记录中提取的脊椎PRO收集率数据.
- 监控每月的直接患者接触和代表性工作量.
- 在基线和试点阶段,追踪全职等价成本作为平衡措施.
主要成果:
- 基线:3477个患者在6个月内接触 (14.5%的完成率).
- 干预后 (3个月): 6272次外联 (55.44%的增长).
- 干预后的第二个时期 (3个月):9099次接触 (38.21%比第一次增加),没有增加成本.
结论:
- 恢复工作计划有效地增加了患者的接触.
- 这一增长预计将改善整体PRO收集率.
- 增强的PRO收集可以导致更好的个人和人口医疗保健服务.
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