对于初级医疗保健管理人员的表现所需的能力:系统性审查
Katherine Soto-Schulz1,2, Raúl Herrera-Echenique3, Rodrigo Brito-Díaz4
1Facultad de Ciencias de la Rehabilitación, Universidad Andrés Bello, Santiago de Chile, Chile.
初级医疗保健管理人员需要强有力的领导力,团队合作和沟通技巧. 有效的管理还需要健康和管理培训,数据使用,以及适应挑战的能力,以实现最佳绩效.
科学领域:
- 医疗服务管理 医疗服务管理
- 公共卫生 公共卫生
- 组织行为 组织行为
背景情况:
- 初级卫生保健 (PHC) 对国家卫生系统至关重要.
- 有效的管理对于PHC的成功至关重要.
- 确定医疗保健中心管理人员的核心能力至关重要.
研究的目的:
- 系统地审查和确定初级医疗保健管理人员的基本能力.
- 建立一个框架,在PHC所需的管理技能.
主要方法:
- 按照PRISMA指南进行系统审查.
- 搜索了PubMed,Scopus,科学网,CINAHL数据库 (过去10年,直到2023年5月).
- 包括用英语,西班牙语或葡萄牙语进行的定量,定性或混合方法研究;使用混合方法评估工具评估质量.
主要成果:
- 从171个已识别的研究中,包括了6个研究.
- 关键能力包括领导力,团队合作和沟通.
- 基本技能包括卫生/行政培训,管理指标使用和适应态度.
结论:
- 医疗保健中心的管理人员需要具备特定的能力,才能有效地发挥作用.
- 提供了能力的一般框架,强调适应当地环境的适应性.
- 针对特定的医疗保健环境,需要量身定制的管理层个人资料.
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