坚定的沟通培训对新毕业护士信心的影响
Journal of continuing education in nursing
|January 29, 2025
概括
一个试点教育计划显著提高了新毕业的护士在与医疗保健提供者和同事管理冲突的信心. 这次培训提高了沟通技巧,这对于患者倡导至关重要.
科学领域:
- 护理教育 护理教育
- 医疗保健通讯 医疗保健通讯
- 解决冲突 解决冲突
背景情况:
- 新毕业的护士 (NGN) 经常在医疗保健团队中遇到沟通挑战和冲突.
- 有效的冲突管理对于NGN的专业发展和患者护理至关重要.
研究的目的:
- 评估试点教育干预对NGN在管理沟通相关冲突方面的信心的影响.
- 评估关于自信沟通和冲突解决策略培训的有效性.
主要方法:
- 开发了一个试点教育课程,重点关注自信的沟通技巧和利用视频模拟.
- 在一个过渡到实践计划中,有17个NGN参与其中,完成了测试前和测试后的评估.
主要成果:
- 从测试前到测试后,NGN对管理冲突的信心显著增加.
- 当与提供者讨论护理决策时,信心增加了18.03%,与经验丰富的护士讨论护理决策时,信心增加了20.07%.
- 定性数据证实了定量发现,表明NGN增强了为患者辩护的能力.
结论:
- 教育干预表明,在增强NGN冲突管理信心方面取得了积极成果.
- 类似的课程可能有利于过渡到实践和执照前护理教育.
- 提高沟通技巧对于NGN成功融入实践至关重要.
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