扫描和共享以注册门诊患者,印度
Sutapa B Neogi1, Vikram Pagaria2, Sharbari Dutta1
1International Institute of Health Management Research, Phase 2, Plot No 3, Sector 18A, Dwarka, New Delhi, 10075, India.
Bulletin of the World Health Organization
|January 30, 2025
概括
印度 印度 印度
科学领域:
- 数字健康创新创新数字健康创新
- 医疗信息学 医疗信息学
- 公共卫生系统 公共卫生系统
背景情况:
- 印度门诊病房的长时间等待对患者护理构成了重大挑战.
- 2021年,Ayushman Bharat数字使命 (ABDM) 启动,旨在为可访问和负担得起的医疗保健创建数字医疗基础设施.
研究的目的:
- 评估扫描和共享服务对减少印度门诊等待时间的影响.
- 评估移动技术在简化医疗保健服务中的采用和有效性.
主要方法:
- 国家卫生局开发了扫描和共享服务,利用移动技术和QR码.
- 患者通过移动应用程序扫描QR码,生成与注册柜台连接的代币,并与Ayushman Bharat健康账户集成.
- 在ABDM平台上发布了技术规范,以指导应用程序开发,确保安全性和互操作性.
主要成果:
- 截至2024年10月19日,扫描和共享服务已在35个州和地区的16939个设施中运行.
- 等待时间从1小时减少到2-5分钟.
- 已经产生了超过5600万个代币,其中有一小部分来自私营部门,并且大量的私营开发商参与其中.
结论:
- 扫描和共享服务有效地减少门诊科队列,等待时间和错误,改变了医疗保健的提供.
- 高绩效的州可以提供见解,以改善其他地区的服务采用.
- 该倡议展示了数字解决方案在提高医疗保健效率和可访问性方面的潜力.
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