高绩效医疗保健组织的领导者如何思考组织专业性
Julie L Agris1, Sherril Gelmon2, Matthew K Wynia3,4,5
1SHEPARD BROAD COLLEGE OF LAW, NOVA SOUTHEASTERN UNIVERSITY, FORT LAUDERDALE, FLORIDA, USA.
概括
本研究探讨了顶级医疗机构的组织专业性 (OP). 了解OP可以建立道德文化,提高患者护理质量.
科学领域:
- 医疗保健管理的管理
- 组织行为 组织行为
- 医学伦理 医学伦理
背景情况:
- 高效的医疗保健组织需要强大的道德框架.
- 组织专业主义 (OP) 是医疗领导的新兴概念.
- 现有的研究缺乏在实践中对OP的正式探索.
研究的目的:
- 在卫生系统领导者中正式探索组织专业主义 (OP) 的概念.
- 了解OP的概念化,操作化和测量.
- 确定OP如何为道德组织文化和患者护理做出贡献.
主要方法:
- 试点研究使用半结构化关键信息人采访.
- 采访了来自8个高绩效医疗保健组织的23名领导人.
- 组织是马尔科姆·德里奇国家质量奖 (MBNQA) 或州质量奖的获得者.
主要成果:
- 在领导者对OP的概念化中确定了关键主题.
- 探索了在医疗保健机构内对OP进行操作和测量的实用方法.
- 强调了OP与实施质量改进举措之间的联系.
结论:
- 组织专业性 (OP) 是高绩效医疗保健组织的一个关键因素.
- 对OP的进一步研究可以培养专业和道德的组织文化.
- OP支持实施高质量的患者护理和信任政策和程序.
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