人工智能对药剂师认知互动的有用性和不确定性的影响:随机对照试验
Chuan-Ching Tsai1, Jin Yong Kim2, Qiyuan Chen2
1Department of Clinical Pharmacy, College of Pharmacy, University of Michigan, Ann Arbor, MI, United States.
Journal of medical Internet research
|January 31, 2025
概括
药房药物验证中的人工智能 (AI) 对药剂师的认知有影响. 无用的AI增加了处理时间,而不确定性通信增加了认知负担,需要以用户为中心的设计来实现最佳集成.
科学领域:
- 医疗信息学 医疗信息学
- 人与计算机的交互
- 认知心理学 认知心理学
背景情况:
- 人工智能 (AI) 越来越多地用于医疗保健,包括药房药物验证.
- 沟通人工智能不确定性对于信任和协作至关重要,但它的认知影响还未得到充分研究.
研究的目的:
- 在药物验证期间,评估药剂师与人工智能原型的认知互动模式.
- 检查AI辅助有用性和不确定性沟通对认知互动的影响.
主要方法:
- 随机对照试验,其中30名药剂师每人执行200项药物验证任务.
- 使用在线眼睛追踪器记录眼睛的运动.
- 人工智能辅助 (黑子与不确定性意识) 和没有人工智能辅助的比较,分析固定模式.
主要成果:
- 药剂师整合了人工智能咨询,将19% - 26%的固定转移到人工智能区域.
- 无助的AI增加了认知处理时间 (对图像的停留时间更长).
- 显示AI不确定性也增加了认知处理时间.
结论:
- 无用的人工智能和过多的信息 (不确定性) 可以增加药剂师的认知负担.
- 优化,以用户为中心的设计对于将AI不确定性通信集成到临床工作流程中而不会给临床医生带来负担至关重要.
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