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父母-医生-儿童三角形:在印度尼西亚的儿科门诊中,基于结构方程建模的研究
Areta Idarto1,2, Ferdi Antonio2
1School of Medicine, Universitas Ciputra Surabaya, Surabaya, Indonesia.
儿童ZAP仪器有效地衡量了父母对儿科护理的满意度. 儿童护士对于改善沟通和确保优质护理至关重要,这在印尼的这项研究中得到了验证.
科学领域:
- 医疗保健的质量 医疗保健的质量
- 儿科护理 儿科护理
- 患者的满意度 患者的满意度
背景情况:
- 父母的满意度是儿童医疗保健质量的关键指标.
- 儿科患者的焦虑影响了父母的满意度和照顾体验.
- 护士在减轻焦虑和加强护理互动方面发挥着至关重要的作用.
研究的目的:
- 在印尼验证儿童ZAP (Zufriedenheit in der Arztpraxis) 仪器,以衡量父母的满意度.
- 为改善印尼医院儿科护理质量提供见解.
- 评估儿科护士在家长满意度方面的作用.
主要方法:
- 一项涉及139名在私立医院接受治疗的5岁以上儿童的母亲的横截面研究.
- 使用部分最小平方结构方程建模 (PLS-SEM) 分析结构化问卷,使用SmartPLS 4.
- 使用不连接的两阶段方法测试维度.
主要成果:
- 所有假设都具有统计学意义 (p<.05),支持该模型.
- 儿童ZAP尺寸有效地衡量了父母的整体满意度.
- 父母的满意度显著影响了行为意图,通过儿童ZAP进行调解.
- 母亲和孩子的年龄调节了这种关系.
- 该模型表现出强大的预测能力,强调护士在沟通中的作用.
结论:
- 儿童ZAP仪器是有效的评估家长的满意度在儿科设置.
- 它评估了医生和儿童之间的互动和沟通,这对于以家庭为中心的护理至关重要.
- 儿科护士是促进沟通和确保高质量,以家庭为中心的护理的核心.
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