一个匹配的方法,老年护理服务人员与多种类型的服务期望相匹配
1School of Management, Shenyang University of Technology, Shenyang, China.
PloS one
|February 3, 2025
概括
这项研究引入了一种针对老年护理服务人员和老年人的新匹配方法,考虑到不同的服务期望. 它确保了对中国的有效匹配.
科学领域:
- 老年学是一门学科.
- 医疗保健服务研究 医疗服务研究
- 运营研究 运营研究
背景情况:
- 全球人口老龄化为老年人护理带来了重大挑战.
- 家庭医疗正在成为中国的关键模式.
- 护理人员和老年人的有效匹配至关重要.
研究的目的:
- 提出一种新的方法,使老年护理服务人员与老年人相匹配.
- 在匹配过程中解决多种类型的服务期望.
- 优化家庭老年护理的资源配置.
主要方法:
- 从老年人和服务人员那里获得期望指数和要求.
- 根据弹性服务期望计算相互满意度.
- 使用不弹性的服务期望指数来做出最终匹配决策.
- 开发足够和不足人员场景的双面匹配模型.
主要成果:
- 拟议的方法有效地将老年护理服务人员与老年人匹配起来.
- 这些模型在不同的人员可用性条件下产生最佳匹配结果.
- 通过实践示例证明了可行性和有效性.
结论:
- 开发的匹配方法解决了老年护理中多种类型服务期望的复杂性.
- 这种方法为优化家庭老人护理服务提供了切实可行的解决方案.
- 这项研究有助于高效和有效地为老龄化人口提供护理.
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