用户对直接向消费者提供的远程医疗服务的看法:调查研究研究
Kate Churruca1, Darran Foo1,2, Andrew Turner1
1Australian Institute of Health Innovation, Macquarie University, Macquarie Park, Australia.
JMIR formative research
|February 3, 2025
概括
直向消费者 (DTC) 远程医疗为澳大利亚用户提供方便和赋权,解决未满足的医疗保健需求. 担忧包括成本和隐私,这表明它可能不能完全补充传统的全科医生服务.
科学领域:
- 数字健康数字健康
- 远程医疗远程医疗
- 医疗保健服务研究 医疗服务研究
背景情况:
- 直接向消费者 (DTC) 远程医疗服务在澳大利亚和美国越来越受欢迎.
- 这些基于网络的非同步服务针对特定的健康问题,改善访问和患者赋权.
- 用户对DTC远程医疗的动机和看法仍未得到充分研究.
研究的目的:
- 调查澳大利亚用户访问DTC远程医疗的原因.
- 了解与DTC远程医疗使用相关的感知好处和担忧.
- 检查DTC远程医疗的使用与传统的全科医生服务相关.
主要方法:
- 一个2023年基于网络的横截面调查是使用DTC远程医疗给澳大利亚成年人进行的.
- 该调查包括人口统计问题,验证尺度和定制问题.
- 数据通过REDCap.com收集.
主要成果:
- 便利性 (80.2%) 和灵活性 (58.7%) 是DTC远程医疗使用的主要驱动因素.
- 用户报告说,他们感觉有更多的控制权 (82.9%) 和更好的信息 (71.8%).
- 担忧包括服务成本 (34.8%) 和隐私 (27%).
结论:
- 用户认为DTC远程医疗是方便和赋权的,可能满足未满足的医疗保健需求.
- 服务成本和隐私是用户关心的主要问题.
- DTC远程医疗可以作为一个独立的选择,而不是作为一般实践护理的补充.
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