顾问权力动态对客户自我效能和管理压力的影响
Rotem Lachmi1, Batia Ben-Hador2, Yael Brender-Ilan2
1Management Consultant, Tel Aviv, Israel.
Frontiers in psychology
|February 5, 2025
概括
管理顾问 管理顾问
科学领域:
- 管理咨询 管理咨询
- 组织心理学 组织心理学
- 领导力研究 领导力研究
背景情况:
- 管理顾问利用权力基础来影响客户.
- 之前的研究重点是顾问对权力的看法.
- 顾问权力对客户结果的影响需要进一步调查.
研究的目的:
- 检查顾问的权力基础与客户的自我效能和管理压力的关系.
- 了解顾问权力如何影响客户体验和组织成果.
- 确定管理压力的作用,以缓解顾问权力对客户自我效能的影响.
主要方法:
- 一项涉及管理顾问100名客户的定量研究.
- 使用了相关性和适度统计模型.
- 评估顾问的专家和参考权力基础,客户的自我效能和管理压力.
主要成果:
- 在顾问的专业能力和客户的自我效能之间发现了显著的正相关性.
- 管理方面的压力被认为是这种关系的重要调节者.
- 专家权力增强了客户的自我效能,但在高管理压力下,这种效果会减弱.
结论:
- 顾问的专家力量对于提高客户的自我效能至关重要.
- 高管理压力可以否定专家权力对客户自我效能的积极影响.
- 了解这些权力动态可以提高管理咨询的有效性和客户的结果.
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