测量医疗保健组织在患者遭受伤害后的反应方式:观点和下一步
Lauge Sokol-Hessner1,2, John Adams3, Carole Hemmelgarn4
1Division of General Internal Medicine, University of Washington, Seattle, WA, United States.
Frontiers in health services
|February 5, 2025
概括
标准化绩效指标对于沟通和解决方案 (CRP) 来说至关重要,以减少对患者的伤害和提高安全性. 制定这些措施需要合作来解决问题,并促进数据共享以实现问责制.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 患者安全研究的研究.
- 医疗服务研究 医疗服务研究
背景情况:
- 医疗保健中的患者伤害可能对患者,家庭和临床医生产生持久影响.
- 沟通与解决方案 (CRP) 旨在减轻这些影响并提高患者安全,但其实施不一致.
- 需要标准化的绩效指标来指导CRP的实施,确保问责制,并促进创新.
研究的目的:
- 探索有意义的方法来衡量通信和解决方案 (CRPs) 的表现.
- 为推进CRP测量提出一系列下一步措施.
- 为实施工作提供信息,促进问责制,并促进CRP的创新.
主要方法:
- 来自问责制,同情和透明度之路 (PACT) 领导力和创新网络的跨学科工作组召开了会议.
- 该工作组由具有CRP的领先医疗机构组成,探索了CRP测量的方法.
- 确定了关键利益相关者的优先事项和CRP测量的下一步建议.
主要成果:
- 利益相关者优先制定以人为中心的结果和经验措施,评估公平性,并解决与测量相关的风险.
- 减少测量负担和改进数据共享机制是关键问题.
- 建议的下一步措施包括建立全国联盟,吸引软件供应商,定义标准化措施,并考虑激励措施.
结论:
- 推进CRP测量需要一种协作,多方面的方法来解决可行性,利益相关者的担忧和数据共享.
- 标准化措施对于一致的CRP实施,问责制和推动更广泛的患者安全改进至关重要.
- 持续的参与和战略规划对于CRP测量的成功推进至关重要.
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