非面向患者的卫生系统员工对组织文化的看法
Teray Johnson1, Mark Newman1, Sameh Shamroukh2
1Harrisburg University of Science and Technology, Harrisburg, Pennsylvania, USA.
Journal of health organization and management
|February 5, 2025
概括
卫生系统中的组织文化受到支持性领导和员工参与的积极影响. 这些因素提高了非患者面对人员的士气和工作满意度.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 卫生系统研究 卫生系统研究
背景情况:
- 组织文化 (OC) 在医疗保健环境中至关重要.
- 现有的OC研究主要集中在临床工作人员 (护士,医生) 上.
- 不面对患者的医疗系统员工对OC的观点仍然未得到充分探索.
研究的目的:
- 调查非面向患者的卫生系统员工对组织文化 (OC) 的看法.
- 确定影响OC这一人口群体的关键驱动因素.
- 填补现有的关于非临床医疗保健人员的研究缺口.
主要方法:
- 使用了一种混合方法的方法.
- 一项31个问题的调查分发给卫生系统的员工.
- 进行了半结构面试 (n=23),以深入探讨人们的感知.
主要成果:
- 61名调查受访者报告说,对OC的前景主要是积极的.
- 支持性领导和参与决策被确定为重要因素.
- 主要主题包括有效的沟通,团队合作,领导力支持和COVID-19的影响.
结论:
- 卫生系统的领导者应该优先考虑开放的沟通和员工参与.
- 培养信任,问责和参与,可以提高士气和工作满意度.
- 实施这些战略创造了一个支持和创新的工作环境.
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