癌症患者获得皮肤治疗:使用皮病学转诊系统
Camille M Powers1, Benjamin D Hu1, Brandon R Block1
1Department of Dermatology, Icahn School of Medicine at Mount Sinai, 5 East 98th St, 5th Floor, New York, NY, 10029, USA.
概括
实施基于电子邮件的皮肤瘤病学推系统显著改善了患者获得皮肤病治疗的机会. 这种精简的流程减少了等待时间,并增加了服务不足的癌症患者的预约安排.
科学领域:
- 皮瘤学 皮肤瘤学
- 癌症护理 癌症护理
- 皮肤病学 皮肤病学
背景情况:
- 皮病理学管理癌症患者的皮肤问题,影响治疗和生活质量.
- 电子健康记录 (EHR) 的沟通缺口和长时间的等待时间阻碍了癌症患者的及时皮肤治疗.
- 有效的转诊系统对于整合皮肤瘤学服务至关重要.
研究的目的:
- 评估2023年3月实施的新皮病学转诊系统的有效性.
- 评估患者获取和安排效率的改进.
- 确定对服务不足的患者群体的影响.
主要方法:
- 从2022年9月到2023年9月,对466个皮病学转诊的回顾性分析.
- 三组患者的比较:实施前的EHR推,实施后的EHR推和实施后的电子邮件列表服务推.
- 关键指标包括推到安排时间,推到约会时间和约会成功率.
主要成果:
- 电子邮件列表服务推系统显著增加了皮肤病预约安排率 (71%至88%).
- 推到安排时间的时间从19天减少到4天;推到任命的时间从51天减少到22天.
- 实施后,非白人患者和城市外围地区的患者获得了更好的服务.
结论:
- 一个集中式的,基于电子邮件的皮肤瘤病学推系统大大提高了调度效率.
- 该系统改善了服务不足的癌症患者群体获得皮肤病治疗的机会.
- 简化推流程对于优化瘤学中的皮肤病护理提供至关重要.
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