概括
这项研究揭示了在医疗保健机构与口译员之间如何建立沟通和信任. 患者和提供者专注于彼此,而不仅仅是翻译,增强跨越语言障碍的关系.
科学领域:
- 语言学的语言学.
- 社会学 社会学 社会学
- 医疗保健通讯 医疗保健通讯
背景情况:
- 翻译介导的医疗保健接触带来了独特的沟通挑战.
- 建立跨越语言障碍的关系和信任对于有效的患者护理至关重要.
- 之前的研究已经探讨了这些遭遇作为互动,但对参与者定位的关注较少.
研究的目的:
- 检查参与者如何沟通参与翻译介导的医疗保健接触.
- 展示参与者对彼此的倾向如何影响关系交换.
- 探索参与者对口译员的倾向对参与和主题控制的影响.
主要方法:
- 分析音频录制和转录的自然发生的话语数据.
- 专注于两个特定的医疗保健接触,其中包括一个讲瑞典语的护理人员,一个年轻的母亲 (讲西班牙语或俄语) 和一名专业翻译.
- 检查参与者如何作为对话伙伴相互定位.
主要成果:
- 参与者导向对医疗保健体验中的关系交流产生了重大影响.
- 当主要参与者将翻译视为对话伙伴时,这可能会影响翻译参与和主题控制.
- 患者和医生之间的共同和相互关注对于建立跨越语言障碍的关系和信任至关重要.
结论:
- 参与者相互定位的方式,包括口译员,深刻地影响了沟通动态.
- 鼓励患者和提供者之间直接关注,而不是仅仅关注口译员,是克服语言障碍的关键.
- 这项研究强调了互动动态在促进多语言医疗保健环境中的信任和有效沟通方面的重要性.
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