在COVID-19期间,公共医院的风险沟通策略
Pablo Medina Aguerrebere1, David Santandreu Calonge2, Patrik Hultberg3
1Canadian University Dubai.
这项研究考察了西班牙公共医院在第一波COVID-19期间的风险沟通. 它为有效的健康危机沟通策略和准备提供了10条建议.
科学领域:
- 卫生沟通健康沟通
- 危机管理 危机管理
- 公共卫生 公共卫生
背景情况:
- 第一次COVID-19浪潮给公立医院带来了前所未有的挑战.
- 在健康危机期间,有效的风险沟通至关重要,以告知利益相关者.
研究的目的:
- 分析西班牙公共医院在最初的COVID-19浪潮期间使用的风险沟通策略.
- 在流行病期间识别有效的健康信息传播.
- 为医院危机沟通制定基于证据的建议.
主要方法:
- 主题综合方法. 主题综合方法.
- 系统审查155个学术作品.
- 包括2020年1月至9月期间发表的12篇文章.
主要成果:
- 出现了五个主要主题:危机透明度,医院领导挑战,危机管理沟通,战略和利益相关者参与.
- 分析的重点是医院如何向各种利益相关者传达健康信息.
- 该研究确定了成功危机沟通的关键要素.
结论:
- 为医院在卫生危机期间的沟通准备和实施制定了十项基于证据的建议.
- 调查结果强调了医院领导层透明和战略沟通的重要性.
- 该研究为改善公立医院的健康危机沟通提供了一个框架.
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