领导护士在促进有效支持和沟通以提出关切方面的作用
Kay Norman1, Alison Lewis2, Louise Carter2
1Principal Lecturer in Nursing, Head of Teaching Excellence, Three Counties School of Nursing and Midwifery, University of Worcester.
概括
护士领导对于支持工作人员提出担忧以确保患者安全至关重要. 他们培养了开放的沟通和一种文化,在这种文化中,同事们可以自信地表达问题,并作为建设性挑战的倡导者.
科学领域:
- 护理领导力 护理领导力
- 患者安全 患者安全
- 组织文化 组织文化
背景情况:
- 提出担忧对于患者安全至关重要.
- 护士领导者在支持这一过程中发挥着关键作用.
- 遵守专业规范,如护理和助产委员会规范,是必不可少的.
研究的目的:
- 检查支持提出担忧的因素.
- 探索护士领导者在促进这一点中的作用.
- 在此背景下强调职业责任.
主要方法:
- 关于护士领导和引起关注的文献综述.
- 分析职业责任和倡导的分析.
- 探索影响文化的沟通策略.
主要成果:
- 护士领导者对提出关切的支持产生重大影响.
- 有效地促进沟通促进了对表达问题的信心.
- 护士领导者充当倡导者并支持建设性的挑战.
结论:
- 护士领导者在创造一个可以安全提出关切的环境中起着至关重要的作用.
- 促进开放的沟通和支持挑战是领导的关键职能.
- 这既支持了患者安全,也支持了专业责任.
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