通过心理健康意识在社交平台上加强联系建议:探索神经性厌食症作为一个案例研究
Diana Ramírez-Cifuentes1,2, Ricardo Baeza-Yates1,3, Meritxell Lozano4
1Department of Information and Communication Technologies, Universitat Pompeu Fabra, Barcelona, Spain.
PloS one
|February 10, 2025
概括
这项研究提出了一种方法,建议无害的社交媒体账户对脆弱的用户,如那些有神经性厌食症,减少接触触发内容. 结果显示,尽管有轻微的精度权衡,但建议无害账户增加了55%.
科学领域:
- 社交计算社会计算
- 人与计算机的交互
- 心理健康技术 心理健康技术
背景情况:
- 社交媒体平台使用联系人推系统,可以无意中将易受攻击的用户暴露在有害内容中.
- 这些系统中的过度个性化可能会强化不健康的行为,特别是在敏感人群中,如神经性厌食症患者.
- 现有的推算法可能无法充分解决向风险用户建议触发内容的风险.
研究的目的:
- 为联系人推系统开发和评估一种新的方法,以最大限度地向弱势用户建议无害的帐户.
- 为了减轻风险的用户接触触发内容的风险,使用神经性厌食症作为一个特定的用例.
- 修改推算法以优先考虑用户安全和福祉而不是超个性化.
主要方法:
- 一个基于内容和拓的推算法通过修改其目标函数来进行调整.
- 修改后的算法是使用西班牙语用户的Twitter数据进行训练和测试的,这些用户患有神经性厌食症.
- 该方法涉及在设计和评估阶段与临床医生和最终用户 (志愿者) 进行合作.
主要成果:
- 拟议的方法成功地将被建议的无害账户的百分比提高了55%,对于神经性厌食症的用户来说.
- 观察到一个精度权衡,提出的方法达到0.41精度,而常规推方法为0.58.
- 患有精神性厌食症的用户表现出愿意遵循修改后的系统所建议的无害账户.
结论:
- 建议系统的拟议修改提供了一个有希望的策略,以保护弱势用户免受有害内容的影响.
- 优先考虑无害账户的建议可以有效地实施,即使建议准确度略有降低.
- 这种方法突出了技术支持心理健康的潜力,通过引导用户进行更安全的在线互动来支持心理健康.
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