展示AI不确定性信息对药剂师对自动化药丸识别技术的信任的影响:探索性混合科目研究
Jin Yong Kim1, Vincent D Marshall2, Brigid Rowell2
1Industrial and Operations Engineering, University of Michigan, Ann Arbor, MI, United States.
JMIR human factors
|February 11, 2025
概括
药剂师通常信任自动化系统,但AI不确定性图表显著提高了他们对药丸验证技术的信任. 人工智能建议的透明度对于医疗保健的采用至关重要.
科学领域:
- 药房自动化 药房自动化
- 人与计算机的互动.
- 医疗保健中的人工智能
背景情况:
- 处方错误有助于药物不良事件和医疗保健成本.
- 自动化药丸验证技术旨在减少这些错误.
- 药剂师对这些自动化系统的信任并未得到充分理解.
研究的目的:
- 调查药剂师对自动化药片验证技术的信任.
- 评估人工智能 (AI) 不确定性对信任的影响.
- 了解人工智能辅助药物发行中的信任动态.
主要方法:
- 30名药剂师参与了一个基于网络的模拟药丸验证任务.
- 一个混合主题的设计比较了人工智能援助与和没有一个不确定性图.
- 信任被测量在四个验证结果,使用混合模型分析.
主要成果:
- 药剂师普遍倾向于信任自动化 (平均得分为72/100).
- 人工智能不确定性图表显著增强了最终用户的信任.
- 观察到一种消极偏见,人工智能错误的信任减少超过了正确人工智能决策的信任增长.
结论:
- 这是第一次研究药剂师对自动化药丸验证的信心.
- 药剂师表现出对信任自动化的有利倾向.
- 提供AI不确定性信息是建立对医疗保健AI系统的信任的关键.
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