为紧急护理设计以患者为中心的干预措施:参与式设计研究
Woosuk Seo1, Shruti Jain2, Vivian Le1
1School of Information, University of Michigan, Ann Arbor, MI, United States.
JMIR formative research
|February 12, 2025
概括
紧急服务室 (ED) 的患者希望在护理过程中得到包容和更好的信息获取. 参与式技术设计可以改善高压ED环境中的患者安全和诊断过程.
科学领域:
- 人与计算机的交互
- 以患者为中心的护理
- 医疗信息学 医疗信息学
背景情况:
- 由于时间限制和中断,急救部门 (ED) 存在诊断挑战.
- 当前的ED实践和技术往往忽视了有意义的患者参与.
- 患者参与技术设计对于解决患者在紧急护理方面的需求至关重要.
研究的目的:
- 让ED患者参与参与式设计会议.
- 在紧急访问期间识别患者的需求.
- 制定ED中技术干预的设计指南.
主要方法:
- 与36名患者和护理人员进行了8次设计会议.
- 用10个技术干预想法作为需求评估的探测器.
- 分析了会话记录,现场笔记和设计草图.
主要成果:
- 确定了3个首选的干预想法,以解决ED患者常见的挑战.
- 发现了4个关键的患者需求:包容,可访问的医疗信息,焦虑管理和护理连续性.
- 开发了设计以患者为中心的ED干预措施的5个考虑因素.
结论:
- 这项研究为ED诊断过程设计技术干预提供了独特的见解.
- 让患者参与设计可以提高对诊断过程的理解.
- 设计方面的考虑旨在提高紧急情况下的患者安全和护理质量.
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