公立医院管理人员的服务领导特征与管理效率的关系:一个结构方程模型研究
1Ministry of Health, General Directorate of Health Services, Türkiye.
International journal of occupational safety and ergonomics : JOSE
|February 13, 2025
概括
服务员的领导素质,如分享,鼓舞人心和有远见的方法,大大提高了公立医院的管理效率. 将这些特征整合到经理评估中可以提高组织的成功.
科学领域:
- 医疗保健管理的管理
- 组织行为 组织行为
- 领导力研究 领导力研究
背景情况:
- 管理效率对于公共医院运营至关重要.
- 仆人领导是一种公认的管理风格,具有潜在的好处.
- 需要了解特定的仆人领导特征对医院经理的影响.
研究的目的:
- 检查公立医院高管中仆人领导特征和管理效率之间的关系.
- 确定哪些仆人领导素质最能影响医疗保健环境中领导者的有效性.
主要方法:
- 一项涉及353名公立医院高管 (首席医生,医疗保健服务主任,行政和财务事务经理) 的定量研究.
- 数据采集使用经过验证的仆人领导力和领导力有效性尺度.
- 统计分析包括描述性统计和结构方程建模用于多变量分析.
主要成果:
- 经理人对分享,鼓舞人心和有远见的领导力 (仆人领导力组件) 的看法与他们认为的领导力有效性之间发现了显著的正相关性 (p < 0.05).
- 服务员的领导特征被发现在提高公立医院经理的管理成功感知方面是有效的.
结论:
- 服务员的领导素质对公共医院的管理效率产生了积极的影响.
- 建议将服务领导标准纳入医院管理人员的选择和评估,以改善组织结果.
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