家庭成员使用表面的司法信息来评估受保护工作坊的表现:关于"认知快捷方式"的警告
Alice Maniezki1, Vicente Martínez-Tur1, Yolanda Estreder1
1Research Institute of Personnel Psychology, Organizational Development and Quality of Working Life (IDOCAL), University of Valencia, Valencia, Spain.
Journal of intellectual & developmental disability
|February 17, 2025
概括
知识障碍 (ID) 个人的家庭成员使用人际正义作为判断服务质量的捷径. 这项研究表明,要提高家庭参与度,可以改善对身份证服务的评估.
科学领域:
- 社会科学 社会科学 社会科学
- 心理学 心理学 心理学
- 关于残疾人的研究.
背景情况:
- 智力障碍者 (ID) 的服务正在扩大.
- 研究了人际正义,或者是服务专业人员如何对待家庭.
- 这种处理被认为是评估服务绩效的启发式方法.
研究的目的:
- 调查人际正义作为家庭成员评估智力障碍 (ID) 个人服务的启发式方法.
- 了解感知治疗如何影响服务质量的判断.
主要方法:
- 测试了86名家庭成员的内在人格模型.
- 在四个时间点 (T1-T4) 测量了人际正义和服务业绩.
主要成果:
- 随着时间的推移,人际正义的变化与服务绩效的变化有关.
- 家庭成员利用从专业人员那里获得的人际关系待遇作为启发式推断服务绩效.
结论:
- 该研究强调了使用基于启发式判断 (人际司法) 来评估服务绩效的风险.
- 建议增加家庭参与组织生活,以减轻对这种认知捷径的依赖.
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