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健康电子牙科记录系统的可用性评估
Abdulwahhab Alshammari1,2,3, Mohammed Awawdeh2,3,4, Nawaf Hamoud Alsalwah5
1College of Public Health and Health Informatics, King Saud Bin Abdulaziz University for Health Sciences, Riyadh, Saudi Arabia.
Clinical, cosmetic and investigational dentistry
|February 18, 2025
概括
新的电子牙科记录 (EDR) 显示了新用户的可用性问题. 改善界面设计和导航是必要的,以便在牙科诊所更好地采用和用户满意度.
科学领域:
- 医疗信息学 医疗信息学
- 人与计算机的交互
- 牙科技术 牙科技术
背景情况:
- 对全面患者记录的需求不断增长,推动了牙科诊所采用电子牙科记录 (EDR).
- 可用性对于EDR系统的成功实施和用户接受至关重要.
- 技术接受模型 (TAM) 和创新传播 (DOI) 等理论框架可以指导可用性评估.
研究的目的:
- 评估Salud EDR应用程序在牙科学院的潜在用户中的可用性.
- 确定EDR系统的特定可用性挑战和改进领域.
- 使用TAM和DOI框架将发现置于背景中.
主要方法:
- 一个综合素质和定量方法的横截面研究.
- 大声思考会议和半结构化的退出面试,以捕捉用户体验和认知过程.
- 系统可用性量表 (SUS) 问卷和导航路径的分析,以评估满意度和任务性能.
主要成果:
- 潜在用户需要的点击次数明显高于经验丰富的用户,这表明导航困难.
- 萨鲁德EDR应用程序获得了较低的SUS评分 (31.1),被归类为"不可接受".
- 用户反强调了一个复杂的界面,不清晰的图标和术语,与高复杂性和低兼容性 (DOI) 以及低感知有用性和易用性 (TAM) 保持一致.
结论:
- 萨鲁德EDR系统需要显著的界面设计改进,包括更清晰的图标,术语和导航.
- 可用性测试对于识别和解决EDR系统中的挑战至关重要,以增强用户体验和采用.
- 应用TAM和DOI框架有效地为EDR系统优化提供了有针对性的建议.
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