检查情绪上的道歉对宽恕的动态影响
Pascale Sophie Russell1, Erica G Hepper1, Fabio Fasoli1
1School of Psychology, Faculty of Health and Medical Sciences, University of Surrey.
Emotion (Washington, D.C.)
|February 18, 2025
概括
在道歉中表达情绪通常会增加宽恕. 然而,研究一直集中在特定的情绪和观点上,需要对情绪上的道歉进行更广泛的研究.
科学领域:
- 心理学 心理学 心理学
- 社会心理学 社会心理学
- 沟通研究 沟通研究
背景情况:
- 道歉对于人际修复至关重要.
- 在道歉中表达情感的理论是为了增强宽恕.
- 有限的研究存在于情感道歉的范围和影响.
研究的目的:
- 审查有关情感道歉的现有文献.
- 进行对情绪上的道歉对宽恕的影响的元分析.
- 发现当前关于情感道歉背景和视角的研究中的差距.
主要方法:
- 对情绪上的道歉进行系统的文献审查.
- 对22项比较情感与中立道歉的研究进行了元分析.
- 对表达的情绪和检查的背景进行分析.
主要成果:
- 情感上的道歉通常会导致更高水平的宽恕.
- 研究的情绪和情境范围有限.
- 很少有研究比较了受害者,事者或旁观者的情感道歉观点.
结论:
- 在道歉中表达情感的表达是有效的促进宽恕.
- 未来的研究应该扩大被研究的情感和观点的范围.
- 需要改进的方法来研究和在社会背景下表达情感上的道歉.
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