中国以人为中心的护理和住院患者的感知体验:全国性的横截面研究
Zhixing Wang1, Xueyao Wang2, Herng-Chia Chiu3
1Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore, 21205, USA.
International journal for equity in health
|February 19, 2025
概括
以人为中心的护理 (PCC) 对中国的患者体验产生了积极的影响. 提高护理连续性,信息共享,获取,有效性和尊重可以提高患者的满意度,认可和建议,促进健康公平.
科学领域:
- 医疗保健管理的管理
- 医疗保健服务研究 医疗服务研究
- 患者体验 患者体验
背景情况:
- 以人为中心的护理 (PCC) 对全球健康公平至关重要,特别是在中国.
- 在全国范围内,PCC和患者报告的体验之间的关系仍然未得到充分探索.
- 这项研究调查了PCC与中国住院患者感知体验之间的关联.
研究的目的:
- 检查以人为本的护理 (PCC) 与中国各地住院患者的感知体验之间的关系.
- 确定影响患者满意度,认可和推的特定PCC属性.
- 通过改善患者体验,了解PCC在促进健康公平方面的作用.
主要方法:
- 利用来自中国31个省份351个医疗保健机构的全国数据.
- 采用比例赔率模型来分析PCC属性与患者体验之间的关联.
- PCC的属性包括连续性,信息共享,访问,有效性和尊重;通过满意度,认可和推来衡量患者体验.
主要成果:
- 所有PCC属性都与整体患者满意度,认可度和推度有正相关.
- 更高的护理连续性显著提高了患者满意度 (3.66倍更有可能提高满意度水平).
- 有效性和尊重与改善患者认可和健康公平有着特别强烈的关联.
结论:
- 以人为中心的护理 (PCC) 与中国的强化住院患者体验有积极的联系.
- 专注于护理的连续性,信息共享,获取,有效性和尊重可以改善患者的结果和健康公平.
- 建议在医疗改革中实施PCC原则,以优化患者体验和促进健康公平.
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