孟加拉国医疗保健行业的ERP:当前的情况,挑战和未来的方向
Mohammad Rezaul Karim1,2, Norshahrizan Nordin1, Md Sharif Hassan3
1Faculty of Business & Communication, Universiti Malaysia Perlis, Kangar 01000, Malaysia.
Work (Reading, Mass.)
|February 20, 2025
概括
企业资源规划 (ERP) 系统提供了显著的医疗保健好处,但在孟加拉国采用面临IT基础设施的挑战. 克服这些障碍对于改善医疗保健服务和运营效率至关重要.
科学领域:
- 医疗信息学 医疗信息学
- 信息系统管理 信息系统管理
- 工商管理 工商管理
背景情况:
- 企业资源规划 (ERP) 系统对于现代企业的效率和竞争力至关重要.
- 全球的医疗保健组织在质量,成本和服务交付方面从ERP中受益.
- 欠发达地区的许多医疗机构缺乏必要的IT基础设施.
研究的目的:
- 评估孟加拉国医疗保健部门ERP系统的现状.
- 确定对IT支持的卫生基础设施的要求.
- 要突出在孟加拉国采用ERP医疗保健的挑战.
主要方法:
- 使用PRISMA方法的系统文献审查.
- 数据来源于数字图书馆,包括Scopus和Web of Science.
- 对系统性审查应用的元分析扩展.
主要成果:
- 没有发现孟加拉国医疗保健部门对ERP的先前研究,详细说明优势或缺点.
- 在孟加拉国医疗保健行业采用ERP系统面临重大挑战.
- 然而,这些挑战并不是无法克服的.
结论:
- 在孟加拉国医疗保健中成功采用ERP可以改变财务,人力资源,收入,安排和患者满意度.
- 需要在各学科进行改进,以解决现有的问题和采用困难.
- 研究结果支持利益相关者做出有关ERP实施和未来对孟加拉医疗保健投资的明智决策.
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