在挪威劳工和福利管理局实施支持就业 - - 就业专家的经验和关键的实施问题
Walter Schönfelder1, Cathrine Arntzen1, Thomas Johansen2
1Department of Child Welfare and Social Work, UiT The Arctic University of Norway, Tromsø, Norway.
支持就业 (SE) 帮助个人进入劳动力市场. 然而,它在挪威的实施导致了因工作量和效率压力而导致就业专家的倦怠和高周转率.
科学领域:
- 社会科学 社会科学 社会科学
- 公共管理 公共管理
- 职业疗法 职业疗法 职业疗法
背景情况:
- 支持就业 (SE) 是将个人融入竞争激烈的劳动力市场的一种经过验证的方法.
- 挪威劳工和福利管理局 (NLWA) 在2017年通过了SE,利用就业专家进行劳动力市场纳入.
研究的目的:
- 探索就业专家采用SE方法的经验.
- 在NLWA中确定应对策略,以管理工作量和关键实施问题.
主要方法:
- 六个焦点小组与就业专家在18个月内进行了调查.
- 对转录的焦点小组会议进行了主题分析.
主要成果:
- 专家们制定了信心和应对策略,重点关注资源平衡和客户就业能力.
- 关键问题包括团队脱离,时间短缺和满足SE标准的效率目标压力,导致倦怠和高周转率.
结论:
- 虽然专家适应了SE,但重大挑战导致了倦怠和减少了职业前景.
- 解决确定的关键问题对于NLWA中SE的可持续性至关重要.
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