影响单一学术体育医学机构患者满意度的因素
Daniel Cushman1,2, Christian Wirawan3,4, Nikolas Kazmers2
1Physical Medicine and Rehabilitation, University of Utah, Salt Lake City, USA.
Cureus
|February 20, 2025
概括
患者的年龄,访问时间和社会经济地位显著影响体育医学的满意度. 老年患者和社会经济障碍较少的患者报告说,他们对护理的满意度更高.
科学领域:
- 运动医学 运动医学
- 改善医疗保健质量 改善医疗保健质量
- 患者体验研究 研究研究
背景情况:
- 患者满意度是医疗保健质量和结果的关键指标.
- Press Ganey工具被广泛用于评估患者满意度.
- 影响体育医学环境中患者满意度的因素仍未得到充分探索.
研究的目的:
- 使用Press Ganey工具识别影响患者满意度得分的因素.
- 在一个学术体育医学机构分析患者报告的提供者得分.
主要方法:
- 追溯分析了2017年至2022年期间12518名患者访问的数据.
- 使用了Press Ganey调查来评估提供者,访问类型和患者人口统计数据.
- 采用多变量线性回归和面积剥夺指数 (ADI).
主要成果:
- 年龄,初次访问状态和提供者与满意度显著相关 (p<0.001).
- 老年患者和区域剥夺指数 (ADI) 分数较低的患者报告了更高的满意度.
- 与最初的约会相比,随着后续访问的满意度增加.
结论:
- 患者对体育医学的满意度受到年龄,访问时间和社会经济地位的影响.
- 了解患者和提供者特征可以优化医疗保健体验.
- 虽然有些因素是不可改变的,但洞察力可以指导提高患者满意度的策略.
相关概念视频
Factors affecting Blood pressure
2.9K
Several physiological and lifestyle factors influence blood pressure (BP). Understanding these factors is crucial as they are significant in patient education and blood pressure management.
Physiological Factors:
Physiological Factors:
2.9K
Assessment of the Cardiovascular System I: Subjective Data
261
A thorough health history and physical assessment are essential for identifying cardiovascular disease (CVD) symptoms and distinguishing them from other health issues.
Initial Enquiry
Ask the patient about their primary concern and thoroughly explore all reported symptoms.
Medical History
Investigate past illnesses affecting the cardiovascular system, such as angina, anemia, rheumatic fever, congenital heart disease, stroke, thrombophlebitis, dysrhythmias, varicosities
Inquire about symptoms...
Initial Enquiry
Ask the patient about their primary concern and thoroughly explore all reported symptoms.
Medical History
Investigate past illnesses affecting the cardiovascular system, such as angina, anemia, rheumatic fever, congenital heart disease, stroke, thrombophlebitis, dysrhythmias, varicosities
Inquire about symptoms...
261
Issues And Trends In Healthcare Delivery System
5.6K
The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
5.6K
Ethical Issues
843
Nurses are essential in patient care, upholding the ethical principles of their profession and effectively navigating ethical dilemmas. Neglecting ethical issues can lead to inadequate patient care, compromised therapeutic relationships, and moral distress among healthcare workers.
Ethical Concerns in Healthcare:
Ethical Concerns in Healthcare:
843
Surveys
14.7K
Often, psychologists develop surveys as a means of gathering data. Surveys are lists of questions to be answered by research participants, and can be delivered as paper-and-pencil questionnaires, administered electronically, or conducted verbally. Generally, the survey itself can be completed in a short time, and the ease of administering a survey makes it easy to collect data from a large number of people.
14.7K
Reliability and Validity
12.7K
Reliability and validity are two important considerations that must be made with any type of data collection. Reliability refers to the ability to consistently produce a given result. In the context of psychological research, this would mean that any instruments or tools used to collect data do so in consistent, reproducible ways.
12.7K


