确定空中交通管制员最佳绩效的关键能力:一个主题专家评级方法
Akram Sadat Jafari Roodbandi1, Alireza Choobineh1, Mohammad Nami2
1Research Center for Health Sciences, Shiraz University of Medical Sciences, Iran.
International journal of occupational safety and ergonomics : JOSE
|February 20, 2025
概括
空中交通管制员需要强大的认知,感官和人际交往技能,以获得最佳的表现. 这项研究确定了空间可视化,反应时间和听觉注意力等关键能力对于安全的空中交通管理至关重要.
科学领域:
- 航空心理学 航空心理学
- 人类因素工程 人类因素工程
- 职业健康 职业健康 职业健康
背景情况:
- 空中交通管制 (ATC) 是一个复杂的,安全关键的职业,要求高认知功能.
- 最佳的ATC性能需要一系列能力,而不仅仅是认知技能.
- 识别基本能力是有效的人员选择和ATC培训的关键.
研究的目的:
- 识别和评价最佳空中交通控制 (ATC) 性能所需的基本能力.
- 收集主题专家 (中小企业) 关于所需技能水平的意见.
- 为空中交通管制员的选择和培训协议提供信息.
主要方法:
- 使用弗莱希曼工作分析调查 (F-JAS) 评估认知,感官感知,心理运动,身体和社会/人际交往能力.
- 20个经验丰富的中小企业在1-7级别上对73个能力的必要性进行了评分,以获得最佳的空中交通控制性能.
- 数据分析的重点是确定最佳工作绩效的最高评级的能力.
主要成果:
- 评分最高的认知能力:空间可视化和口语表达.
- 确定了关键的精神运动能力:反应时间和反应方向.
- 基本的感官感知技能包括听觉注意力和听觉敏感性.
- 社会/人际关系领域强调自我控制和努力的坚持是关键.
结论:
- 对于空中交通管制员来说,空间可视化等认知能力至关重要.
- 感官感知技能,特别是听觉处理,对于安全至关重要.
- 诸如自我控制等人际交往技能对于有效的空中管制操作至关重要.
- 需要考虑认知,感官,精神运动和人际交往技能的整体方法,以获得最佳的ATC性能和安全.
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