匿名性和员工参与创造力:与护士和患者护理服务人员的实地实验
Health care management review
|February 20, 2025
概括
层次上的障碍限制了医疗保健工作人员的创造力. 匿名性增加了对创新比赛的支持人员的兴趣,但并没有增加对创新比赛的创意提交.
科学领域:
- 医疗保健创新 医疗保健创新
- 组织心理学是组织心理学.
- 员工参与度 员工参与度
背景情况:
- 护士和患者护理工作人员拥有提高医疗保健提供能力的创造性潜力.
- 医疗保健组织内部的等级结构可能会阻碍员工参与创造性的解决问题.
研究的目的:
- 调查护士和患者护理服务人员的创造性参与,重点关注支持人员.
- 为了确定匿名提交想法是否会增加参与创意倡议的参与度.
主要方法:
- 实施了一项创新竞赛,邀请超过8,500名医疗保健员工提交改进想法.
- 一个实地实验随机分配参与者到匿名或非匿名的想法提交条件.
- 参与度是通过平台查看率和想法提交率来衡量的.
主要成果:
- 与其他角色相比,支持人员的平台参与率和想法提交率较低.
- 保证匿名性导致支持人员的平台浏览量增加,但并没有显著地促进创意提交.
- 层次地位似乎影响了匿名对创意参与的影响.
结论:
- 创新竞赛可以促进创意产生,但可能无法确保广泛的参与,特别是对于较低层次的员工.
- 虽然匿名性可以促进最初的兴趣,但它可能不足以克服创意贡献的根深蒂固的层次障碍.
- 寻求创造性投入的管理策略必须考虑并解决员工对创造性参与的层次驱动感知.
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