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Updated: May 27, 2025

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A Method to Study Adaptation to Left-Right Reversed Audition
Published on: October 29, 2018
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听一个变化吗? 一个纵向现场实验,探讨倾听的潜力,以增强说服力
Erik Santoro1, David E Broockman2, Joshua L Kalla3
1Management Division, Columbia Business School, Columbia University, New York, NY 10027.
概括
与普遍认为的相反,高质量的倾听并没有增加现场实验中的说服力. 分享一个有说服力的叙述有效地减少了偏见,改变了态度,不管听话.
科学领域:
- 社会心理学 社会心理学
- 沟通研究 沟通研究
- 政治科学 政治科学是指政治学.
背景情况:
- 学者们普遍认为,倾听通过提高认知处理和减少防御能力来增强说服力.
- 支持倾听和说服之间的联系的经验证据令人惊地有限.
- 以前的研究可能忽略了听力可能并不总是增加说服力的原因.
研究的目的:
- 实证测试积极倾听增强说服力的假设.
- 调查说服性叙述和高质量的倾听对非法移民态度的影响.
- 为了检查说服效果的持久性随着时间的推移.
主要方法:
- 一个预先注册的,强大的实地实验,有1485名美国参与者.
- 训练有素的调查员参与了关于非法移民的10分钟视频对话.
- 具有说服力的叙事分享和高质量的非判断性倾听的独立随机化.
主要成果:
- 分享一种有说服力的叙述,显著而持久地减少了偏见,改变了政策态度.
- 倾听干预改善了对说服者的看法,并增加了认知处理.
- 令人惊的是,倾听并没有增强叙事的说服力.
结论:
- 说服性叙述在改变态度和减少偏见方面是有效的,独立于积极倾听.
- 虽然倾听可以改善感知和处理,但在某些情况下,它可能不是说服的必要组成部分.
- 这些发现挑战了人们普遍认为倾听对于说服至关重要的假设.
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