患者对沙特阿拉伯利雅得初级医疗保健服务的满意度
Naif Mohammed Albaqami1, Salah Alshagrawi2
1Family Medicine Department, Security Forces Hospital Program, Riyadh, Saudi Arabia.
International journal of general medicine
|February 24, 2025
概括
利雅得的患者满意度
科学领域:
- 医疗保健管理的管理
- 患者体验研究 研究研究
- 公共卫生政策 公共卫生政策
背景情况:
- 患者满意度是改善医疗保健质量的关键指标.
- 了解患者体验可以推动更好的医疗保健服务和政策.
- 这项研究侧重于沙特阿拉伯军事医院的初级医疗保健 (PHC).
研究的目的:
- 评估患者对初级医疗保健 (PHC) 服务的满意度.
- 确定与患者满意度相关的人口和社会因素.
- 为军事医院的医疗保健质量提升战略提供信息.
主要方法:
- 从2023年1月到6月进行的横截面研究.
- 利雅得安全部队医院的患者方便采样.
- 用于统计分析的奇方位和单向ANOVA试验 (p < 0.05).
主要成果:
- 报告的总体患者满意度很高,PHC诊所的平均分数为52.1/60,一般评价为27.6/35.
- 男性 (p=0.01),年龄在18-30岁的年轻患者 (p=0.02),单身人士 (p=0.001) 和收入较低的参与者 (p=0.002) 报告了更高的满意度.
- 包括379名参与者;70.7%是男性,71.2%已婚,58.6%是军人.
结论:
- 在这个军事医院的初级医疗保健服务中,患者满意度通常很高.
- 特定的人口群体 (男性,单身,年轻人,低收入人群) 的满意度更高.
- 持续评估和有针对性的改进是必要的,以满足不断变化的患者期望,并确保最佳的护理服务.
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