探索访问沙特阿拉伯的游客在道歉策略中的语言使用
Abdullah Al Fraidan1, Abdulaziz A Alhulaybi2
1Department of English Language, College of Arts, King Faisal University, Al Ahsa, Saudi Arabia.
PloS one
|February 25, 2025
概括
在沙特阿拉伯的国际游客使用道歉策略来导航文化规范. 表现出文化敏感性,特别是使用阿拉伯语,可以提高道歉在王国不断扩大的旅游业的接受度.
科学领域:
- 社会语言学 社会语言学
- 跨文化沟通跨文化沟通
- 旅游研究 旅游研究
背景情况:
- 沙特阿拉伯的2030年愿景促进了旅游业的快速扩张,增加了国际游客人数.
- 新的旅游政策需要了解文化互动和潜在的错误.
- 保守的社会规范需要为游客制定特定的沟通策略.
研究的目的:
- 探索沙特阿拉伯国际游客使用的道歉策略.
- 分析沙特文化背景下影响道歉接受的因素.
- 为改善旅游体验和跨文化能力提供见解.
主要方法:
- 与国际游客进行的定性焦点小组采访.
- 分析与语言,文化意识和罪行严重程度有关的道歉策略.
- 检查影响互动的社会动态,性别规范和权力结构.
主要成果:
- 文化敏感性,特别是使用阿拉伯语,显著增加了道歉的接受度.
- 游客对沙特社会规范的认识和适应对于有效的沟通至关重要.
- 语言使用和感知到的犯罪严重程度会影响道歉策略的成功.
结论:
- 在沙特阿拉伯,跨文化能力对于管理游客与当地人的互动至关重要.
- 有效的道歉策略需要了解当地习俗和沟通细微差别.
- 洞察力可以指导旅游运营商和政策制定者提高游客体验.
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