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Examining Bilingual Language Control Using the Stroop Task
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在安大略省的一家医院设置中,以两种官方语言积极提供服务
Katrine Sauvé-Schenk1, Jacinthe Savard2, François Durand3
1Assistant Professor, School of Rehabilitation Sciences, University of Ottawa, Scientist, Institut du Savoir Montfort, Ottawa, ON.
Healthcare policy = Politiques de sante
|February 25, 2025
概括
在医院中实施法语服务的积极提供 (AO) 有助于提高护理质量. 成功取决于领导力支持,克服挑战,如竞争优先事项,并可以适应其他语言群体.
科学领域:
- 医疗保健管理的管理
- 医疗保健中的语言可访问性
- 提高患者安全和质量.
背景情况:
- 用患者喜欢的语言提供医疗保健服务对于安全和高质量的护理至关重要.
- 少数民族语言密度较低的地区的医院在提供语言服务方面面临着独特的挑战.
- 主动提供 (AO) 策略旨在主动提供特定语言的服务,而不是等待请求.
研究的目的:
- 描述法语服务的积极提供 (AO) 实施的过程和结果.
- 评估在特定医院环境中对AO实施的成功或挑战有所贡献的因素.
- 评估这个实施模式对其他语言社区的潜在适用性.
主要方法:
- 参与的单位经理和现场协调员共同选择了AO实践.
- 参与团队制定并执行了一个实施计划.
- 对实施成功因素和挑战进行了定性评估.
主要成果:
- 成功实施与高级管理层和现场协调员的支持密切相关.
- 关键的挑战包括竞争的管理优先事项和对语言需求的不同的看法.
- 该研究强调了为各种语言群体适应这一AO实施过程的可行性.
结论:
- 法语服务的积极提供 (AO) 可以在医院环境中成功实施,即使在人口密度较低的法语地区.
- 强有力的领导支持和专注的协调对于克服实施障碍至关重要.
- 概述的过程提供了一种可转移的模型,用于在各种医疗保健环境中提高语言可访问性.
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