如何被动网络不文明影响工作参与度? 通过动机和情绪进行连续调解
Yi Lu1, Yu Yan1, Shuai-Ping Xiao2
1Academy of Advanced Interdisciplinary Studies, Wuhan University, Wuhan 430072, China.
Behavioral sciences (Basel, Switzerland)
|February 26, 2025
概括
消极的网络不文明行为间接地损害了员工的工作参与. 它降低了内在的动机,增加了情绪疲,对工作满意度和生产力产生了负面影响.
科学领域:
- 组织心理学 组织心理学
- 网络心理学 网络心理学
- 职业健康 职业健康 职业健康
背景情况:
- 被动网络不文明,以模糊和冒犯性的在线行为为特征,对员工的福祉构成风险.
- 了解被动网络不文明影响工作参与度的机制对于组织干预至关重要.
研究的目的:
- 调查被动网络不文明对工作参与度的间接影响.
- 检查动机 (内在动机) 和情感 (情绪疲劳) 因素的调解作用.
主要方法:
- 在一个月内进行了三波调查.
- 数据来自各个行业的306名员工.
- 使用统计分析来测试调解模型.
主要成果:
- 被动的网络不文明行为并没有直接影响工作参与度.
- 发现了一条连续调解途径:被动的网络不文明性对内在动机产生了负面影响,这反过来导致了情绪疲劳的增加,最终减少了工作参与度.
- 内在动机和情绪疲都起到了重要的调解作用.
结论:
- 消极的网络无礼行为通过涉及动机和情感福祉的连锁反应破坏了工作参与.
- 组织应解决被动网络不文明问题,以保护员工的参与度和心理健康.
- 需要进一步的研究来探索其他潜在的调解或调节因素.
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