反思还是依赖:人工智能意识如何影响员工的角色和角色之外的表现?
Heng Zhao1, Long Ye1, Ming Guo1
1School of Economics and Management, Beijing Jiaotong University, Beijing 100044, China.
Behavioral sciences (Basel, Switzerland)
|February 26, 2025
概括
员工的人工智能 (AI) 意识通过影响感知过度技能和AI使用来影响绩效. 员工-人工智能合作可以调节这种关系,为工作场所人工智能集成提供见解.
科学领域:
- 组织行为 组织行为
- 人与计算机的交互
- 人工智能伦理学 人工智能伦理学
背景情况:
- 组织越来越多地将人工智能 (AI) 纳入工作流程.
- 关于人工智能意识如何影响员工认知和绩效的研究有限.
- 自建理论为理解个人对人工智能的反应提供了一个框架.
研究的目的:
- 调查人工智能意识对员工在角色和角色之外的表现的影响.
- 检查被认为过度资格,AI使用反射和AI依赖的调解作用.
- 探索员工-人工智能合作的调节效应.
主要方法:
- 对353名员工进行了多时间点调查.
- 使用统计分析来测试拟议的关系.
- 用结构方程建模来分析数据.
主要成果:
- 人工智能意识显著影响被认为的过度资格.
- 感知过度资格调解了人工智能意识和绩效结果 (在角色和角色之外) 之间的关系.
- 员工-人工智能协作调节了人工智能意识和感知过度资格之间的联系.
结论:
- 人工智能意识是通过心理和行为途径影响员工表现的关键因素.
- 了解调解和调节因素对于优化工作场所的人工智能采用至关重要.
- 可以制定实际策略来增强积极的AI意识效应,并减轻负面后果.
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