数字压力预防管理能力:研究和实践的定义,识别和工具开发
Glauco Cioffi1, Cristian Balducci2, Stefano Toderi1
1Department of Psychology, University of Bologna, 40127 Bologna, Italy.
International journal of environmental research and public health
|February 26, 2025
概括
管理人员可以通过采用支持性ICT介导交互 (SIMI) 和避免滥用ICT采用 (AAIA) 来减少远程工作者的数字压力. 本研究确定了关键能力,并验证了评估这些能力的工具,增强了职业健康战略.
科学领域:
- 职业健康科学 职业健康科学
- 数字化转型数字化转型
- 远程工作动态 远程工作动态
背景情况:
- 对远程工作日益增长的兴趣需要了解管理人员对员工福祉的影响.
- 关于在远程工作环境中减轻数字压力的特定管理能力的研究有限.
研究的目的:
- 定义和探索数字压力预防管理能力 (DMC).
- 开发和验证一个用于评估DMC的指标工具.
- 研究DMC与远程工作中的心理社会因素之间的关系.
主要方法:
- 三阶段研究:文献综述,专家采访,项目生成,内容分析,工具验证 (EFA,CFA) 和并发有效性测试 (SEM,多项式回归).
- 从247名远程工作者和50名经理团队双人组 (218名远程工作者) 收集的数据.
主要成果:
- 确定了两个关键的DMC:支持性ICT介导互动 (SIMI) 和避免滥用ICT采用 (AAIA).
- 开发了一个由9个项目组成的工具,具有双重结构和良好的心理测量特性.
- SIMI与感知到的支持和角色清晰度有积极的相关性;AAIA与需求和控制有关.
结论:
- 已识别的DMC和验证的工具为组织干预提供了实际应用.
- 这些发现有助于职业健康科学,为管理远程工作者福祉提供可衡量的能力.
- 这项研究支持通过有针对性的管理策略开发更健康的数字工作环境.
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