震荡之后:内部采购对自愿营业额的影响
Jay H Hardy1, Chase E Thiel2, Carter Gibson3
1College of Business, Oregon State University.
The Journal of applied psychology
|February 27, 2025
概括
内部采购,即从内部提升员工,有助于通过培养积极的看法和支持来保留员工,即使在强的就业市场. 这一策略通过让员工感到更有价值,更不太可能寻求外部机会来降低营业额风险.
科学领域:
- 组织行为 组织行为
- 人力资源管理 人力资源管理
- 劳动经济学 劳动经济学
背景情况:
- 内部采购是一种常见的员工保留策略.
- 关于它的有效性存在相互矛盾的证据,特别是在强的就业市场上,晋升可能会增加外部可销售性.
- 随着COVID-19大流行,劳动力市场发生了独特的转变,使得这些相互竞争的理论得以考察.
研究的目的:
- 调查内部采购在不同劳动力市场强度期间对员工保留的影响.
- 测试内部采购在强的就业市场中通过提高员工对组织支持的看法和减少感知到的威胁来减轻营业额风险的假设.
- 探索内部采购和员工保留之间的关系背后的心理机制.
主要方法:
- 一项对11 072名餐厅经理的纵向实地研究,这些经理在COVID-19大流行开始时被晋升或聘用.
- 一个旨在复制实地研究条件并检查心理机制的实验.
- 分析与内部与外部招聘和就业市场力量相关的营业额风险.
主要成果:
- 与外部雇员相比,内部雇员报告认为就业威胁较低,组织支持较高.
- 内部采购与营业额风险降低有关,特别是在大流行初期强的就业市场.
- 心理感知调解了内部采购和保留之间的关系.
结论:
- 内部采购对员工的看法产生了积极的影响,导致即使在强的就业市场中,员工的保留率也增加.
- 这些发现支持事件系统理论和展开的营业额模型,突出了感知到的支持和威胁的作用.
- 组织可以利用内部采购作为一种有效的策略,以提高员工的忠诚度和减少自愿流动.
相关概念视频
01:14Fundamental Attribution Error
12.8K
According to some social psychologists, people tend to overemphasize internal factors as explanations—or attributions—for the behavior of other people. They tend to assume that the behavior of another person is a trait of that person, and to underestimate the power of the situation on the behavior of others. They tend to fail to recognize when the behavior of another is due to situational variables, and thus to the person’s state. This erroneous assumption is...
12.8K
01:37Social Loafing
34.5K
Another way in which a group presence can affect performance is social loafing—the exertion of less effort by a person working together with a group. Social loafing occurs when our individual performance cannot be evaluated separately from the group. Thus, group performance declines on easy tasks (Karau & Williams, 1993). Essentially individual group members loaf and let other group members pick up the slack. Because each individual’s efforts cannot be evaluated,...
34.5K
01:18Incentive Theory: Pull Theory of Motivation
344
Incentive theory, or the "pull theory" of motivation, suggests that external rewards primarily drive behavior. Individuals are motivated to engage in activities when they anticipate a desirable outcome. This is why people often work hard for promotions or study intensively to achieve high grades. These incentives can be tangible, physical rewards such as money or promotions, or intangible, non-physical rewards like praise and social recognition.
The theory differentiates between...
The theory differentiates between...
344
03:00Self-Evaluation: Self-Enhancement and Self-Verification
5.2K
Social psychologists have documented that feeling good about ourselves and maintaining positive self-esteem is a powerful motivator of human behavior (Tavris & Aronson, 2008). In the United States, members of the predominant culture typically think very highly of themselves and view themselves as good people who are above average on many desirable traits (Ehrlinger, Gilovich, & Ross, 2005). Often, our behavior, attitudes, and beliefs are affected when we experience a threat to our...
5.2K
00:57Deindividuation
26.2K
Deindividuation is a form of social influence on an individual’s behavior such that the individual engages in unusual or non-normal behavior while in a group setting. Why? Because in these group settings, the individual no longer sees themselves as an individual anymore, disinhibiting their behavior and personal restraint.
26.2K
01:31Confirmation Biases
5.4K
The confirmation bias is the tendency to focus on information that confirms our existing beliefs and ignore information that is inconsistent with our expectations. For example, if you think that your professor is not very nice, you notice all of the instances of rude behavior exhibited by the professor while ignoring the countless pleasant interactions he is involved in on a daily basis. Have you ever fallen prey to the confirmation bias, either as the source or target of such bias?
5.4K