基于AUA指南的Bing聊天对石管理问题:聊天机器人对话风格模式的比较
Daniel R Hanna1, Michael L Creswell1, Russell S Terry2
1Department of Urology, University of Kansas Health System, 4000 Cambridge Street, Mailstop 3016, Kansas City, KS, USA.
World journal of urology
|March 6, 2025
概括
一个人工智能聊天机器人Bing Chat提供了关于结石 (结石) 管理的低质量信息,不论其对话风格如何. 它的反应缺乏准确性和遵守医疗指南,对患者的护理构成风险.
科学领域:
- 医疗保健中的人工智能
- 医疗信息学 医疗信息学
- 泌尿器科 泌尿器科 泌尿器科 泌尿器科
背景情况:
- 人工智能 (AI) 越来越多地融入医疗保健.
- 人工智能聊天机器人提供各种对话风格.
- 在医疗环境中评估AI聊天机器人的性能至关重要.
研究的目的:
- 评估 Bing 聊天提供关于病管理的信息质量.
- 为了比较不同Bing聊天对话风格 (精确,平衡,创意) 对泌尿器科查询的有效性.
主要方法:
- 根据AUA石头手术管理指南制定了20个问题.
- 医生通过使用简短的DISCERN工具在三个模式中评估了Bing聊天的响应.
- 评估了响应的适当性,遵循指南,同情和完整性.
主要成果:
- 在精确模式,平衡模式和创意模式之间,在整体质量 (简短的DISCERN分数) 中没有发现显著差异.
- 与精确相比,创意和平衡模式中的同情心得分更高.
- 创意模式更容易接受外来信息,直接答案也更少.
结论:
- 目前,Bing Chat 提供了对结石病的不理想的医疗保健信息.
- 人工智能聊天机器人的对话风格并没有显著改变泌尿器科信息的低质量.
- 需要进一步改进人工智能聊天机器人才能成为医疗管理中可靠的来源.
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