在临床环境中识别,吸引和支持护理合作伙伴:基于患者门户的干预协议
Catherine M DesRoches1, Deborah Wachenheim2, Jessica Ameling3
1OpenNotes, Department of Medicine, Harvard Medical School, Boston, MA, United States.
一项新的患者门户干预成功地在临床环境中识别并吸引了无偿家庭护理合作伙伴. 这种可扩展的方法支持护理人员,改善对需要帮助的患者的医疗保健服务.
科学领域:
- 医疗信息学 医疗信息学
- 患者参与 患者参与
- 护理人员支持护理人员支持
背景情况:
- 数以百万计的无薪家庭护理人员为美国成年人的医疗保健需求提供了必要的支持.
- 护理人员管理日常任务,药物,预约和后续护理.
- 护理的复杂性需要在临床环境中有效识别和支持系统.
研究的目的:
- 实施和评估一种基于患者门户的新型干预措施,用于识别,吸引和支持护理合作伙伴.
- 将护理人员识别纳入常规的临床工作流程.
- 提供资源和衡量护理角色的强度.
主要方法:
- 一个病人门户问卷被整合到电子登记过程中.
- 患者被要求识别护理合作伙伴,并报告护理责任.
- 护理人员获得了ArcHANGELS护理人员强度指数和资源信息的链接.
主要成果:
- 该干预措施在三个医疗保健组织中成功实施.
- 工作人员和临床医生发现干预措施很容易实施,没有工作流程中断.
- 超过62%的患者在实施后的六个月内提交了完整的问卷.
结论:
- 患者门户干预显示了作为一种可扩展和适应的方法的承诺.
- 它有效地识别和支持临床环境中的护理合作伙伴.
- 这种方法可以加强护理人员支持在日常医疗保健中的整合.
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