透明度声明提高了对社区与警察互动的信任.
Kyle S H Dobson1, Andrea G Dittmann2, David S Yeager3
1Frank Batten School of Leadership and Public Policy, University of Virginia, Charlottesville, VA, 22903, USA. kyle.dobson@virginia.edu.
Nature communications
|March 7, 2025
概括
社区警务面临着信任下降的问题. 警官表示善意,比如"我正在了解社区",减少了感知到的威胁,增加了公众的信任,改善了警察与社区的关系.
科学领域:
- 社会心理学 社会心理学
- 犯罪学 犯罪学
- 沟通研究 沟通研究
背景情况:
- 30年来,数十亿美元投资于社区警务并没有扭转公众信任的下降.
- 定性分析表明,警察质疑的风格可能会无意中使社区成员感到受到威胁.
研究的目的:
- 调查警察沟通风格对公众对社区警察的信任的影响.
- 确定可以增强积极的警察与社区互动的沟通策略.
主要方法:
- 对500多个小时的自然主义警察社区观测进行了定性分析.
- 一个预先注册的实地实验 (N=232) 测试官员的透明度声明.
- 探索性自然语言处理和同情神经系统措施.
- 六个在线实验 (N=3210) 检查了不同群体的透明度声明的有效性.
主要成果:
- 官员的透明度陈述 (例如",我正在四处走动,试图了解社区") 显著减少了威胁的感觉.
- 社区成员报告使用透明度声明对官员的信任更高.
- 透明度声明在不同的人口群体中被证明是有效的.
结论:
- 透明的善意沟通是改善警察与社区关系的关键因素.
- 简单的口头策略可以减轻感知到的威胁,并增强公众对执法部门的信任.
- 未来的社区警务举措应该包括为官员提供透明度培训.
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