适应"Listen N Talk":开发一个个性化的沟通应用程序,与文化和语言多样化的老年护理居民沟通
Mark Richards1, Keely Honner1, Jamilla Louise Smith1
1The MARCS Institute for Brain, Behaviour & Development, Western Sydney University, Westmead, NSW, 2145, Australia.
一项试点研究调整了一个基于短语的语言应用程序,以改善老年护理人员和住户之间的沟通. 该应用程序显示了在紧急情况下,语言技能发展和居民过渡中使用的潜力.
科学领域:
- 老年学是指老年学的学科.
- 医疗信息学 医疗信息学
- 应用语言学 应用语言学
背景情况:
- 在老年护理中,有效的沟通至关重要,但数字工具往往无法满足不同居民的需求.
- 文化和语言多样性 (CALD) 居民和护理人员在老年护理环境中面临沟通障碍.
研究的目的:
- 调查基于短语的语言学习应用程序适用于老年护理沟通的调整.
- 支持西悉尼的护理人员和具有不同语言背景的居民之间的沟通.
主要方法:
- 与居民和老年护理专业人员共同设计和试验一款原型数字语言资源.
- 与护理人员聚焦小组,以确定沟通挑战.
- 开发一个词汇数据库,装入"Listen N Talk"应用程序;通过采访提供反的六周试验.
主要成果:
- 该应用程序的内容是根据员工反量身定制的,以适应日常护理环境.
- 确定了三个关键的沟通背景:医疗紧急情况,语言技能增强和居民过渡.
- 居民是长期的,熟悉日常工作,工作人员有现有的沟通策略.
结论:
- 一个基于短语的应用程序可以在特定的老年护理环境中促进与CALD居民和护理人员的沟通.
- 未来的发展可能包括开放式翻译和个性化的短语集.
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